Both partners are committed to providing Fylde residents with the advice they need for the problems they face in day-to-day life. The range of advice is broad and covers a wide range of issues that people may require support with.
Representatives provide free, confidential and impartial advice on welfare benefits, consumer, housing, relationship, debt and money, immigration and employment issues.
They can assist clients to claim what they are entitled to and to know their rights and responsibilities; increasing their wellbeing and improving the Fylde economy.
Advisors have completed full Citizens Advice training and are audited to ensure they comply with both the AQS quality mark and FCA guidance.
From Tuesday 18 April 2017, Citizens Advice will be running outreach sessions from the Town Hall's new customer area on Tuesdays between 9am and 1.30pm, and from 3 May 2017 the service will also be available on Wednesdays.
The initial intention is for the Tuesday session to cover pre-booked appointments with the Wednesday session being a drop in service.
Appointments can be made for the outreach by calling 0300 330 1166.
This will double the current outreach provision in St Annes and builds on their permanent core service which is based at their offices in Kirkham.
Councillor Ben Aitken, Chairman of the Environment, Health and Housing Committee commented:
“The Council is delighted to support the Fylde Citizens Advice Bureau to expand its outreach services to cover the Lytham St Annes area. This will mean that the service can be more easily accessed by residents in these areas which has been something that the council has been keen to bring about in partnership with the CAB”.
Book an outreach appointment by calling 0300 330 1166
New Adviceline number: 0300 330 1166
All new clients and existing clients with a new issue, should now contact us on the above number. Calls to this service cost the same as calling 01 and 02 numbers.
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